Gölbaşı Şimşek, G. And Noyan Tekeli, F. Understanding the Antecedents of Customer Loyalty by Applying Structural Equation Modeling. 2015. In Handbook of Research on Developing Sustainable Value in Economics, Finance, and Marketing , IGI Global, Pennsylvania, 420-445.

Gölbaşı Şimşek, G., & Noyan Tekeli, F., (2015). Understanding the Antecedents of Customer Loyalty by Applying Structural Equation Modeling. Handbook of Research on Developing Sustainable Value in Economics, Finance, and Marketing (pp.420-445), Pennsylvania: IGI Global.

Gölbaşı Şimşek, Gülhayat, And Fatma NOYAN TEKELİ. "Understanding the Antecedents of Customer Loyalty by Applying Structural Equation Modeling." In Handbook of Research on Developing Sustainable Value in Economics, Finance, and Marketing , 420-445. Pennsylvania: IGI Global, 2015

Gölbaşı Şimşek, Gülhayat G. And Noyan Tekeli, Fatma N. . "Understanding the Antecedents of Customer Loyalty by Applying Structural Equation Modeling." Handbook of Research on Developing Sustainable Value in Economics, Finance, and Marketing , IGI Global, 2015, pp.420-445.

Gölbaşı Şimşek, G. And Noyan Tekeli, F. (2015) "Understanding the Antecedents of Customer Loyalty by Applying Structural Equation Modeling", Handbook of Research on Developing Sustainable Value in Economics, Finance, and Marketing . Pennsylvania: IGI Global.

@bookchapter{bookchapter, author ={Gülhayat GÖLBAŞI ŞİMŞEK And author ={Fatma NOYAN TEKELİ}, chaptertitle={Understanding the Antecedents of Customer Loyalty by Applying Structural Equation Modeling}, booktitle={ Handbook of Research on Developing Sustainable Value in Economics, Finance, and Marketing}, publisher={IGI Global}, city={Pennsylvania},year={2015} }