ALTUNTAŞ, S. And Yener, E. 2012. An approach based on TRIZ methodology and SERVQUAL scale to improve the quality of health-care service: A case study. EGE ACADEMIC REVIEW .

ALTUNTAŞ, S., & Yener, E., (2012). An approach based on TRIZ methodology and SERVQUAL scale to improve the quality of health-care service: A case study. EGE ACADEMIC REVIEW .

ALTUNTAŞ, Serkan, And Engin Yener. "An approach based on TRIZ methodology and SERVQUAL scale to improve the quality of health-care service: A case study," EGE ACADEMIC REVIEW , 2012

ALTUNTAŞ, Serkan And Yener, Engin. "An approach based on TRIZ methodology and SERVQUAL scale to improve the quality of health-care service: A case study." EGE ACADEMIC REVIEW , 2012

ALTUNTAŞ, S. And Yener, E. (2012) . "An approach based on TRIZ methodology and SERVQUAL scale to improve the quality of health-care service: A case study." EGE ACADEMIC REVIEW .

@article{article, author={Serkan ALTUNTAŞ And author={Engin Yener}, title={An approach based on TRIZ methodology and SERVQUAL scale to improve the quality of health-care service: A case study}, journal={EGE ACADEMIC REVIEW}, year=2012}