Erdoğan, M. Et Al. 2013. A Customer Satisfaction Model Based on Fuzzy TOPSIS and SERVQUAL Methods. 5th International Conference on Applied Operational Research - ICAOR'13, , (Lisbon, Portugal), 74-83.

Erdoğan, M., Bilişik, Ö. N., Kaya, İ., & Baraçlı, H., (2013). A Customer Satisfaction Model Based on Fuzzy TOPSIS and SERVQUAL Methods . 5th International Conference on Applied Operational Research - ICAOR'13, (pp.74-83). Lisbon, Portugal

Erdoğan, Melike Et Al. "A Customer Satisfaction Model Based on Fuzzy TOPSIS and SERVQUAL Methods," 5th International Conference on Applied Operational Research - ICAOR'13,, Lisbon, Portugal, 2013

Erdoğan, Melike Et Al. "A Customer Satisfaction Model Based on Fuzzy TOPSIS and SERVQUAL Methods." 5th International Conference on Applied Operational Research - ICAOR'13, , Lisbon, Portugal, pp.74-83, 2013

Erdoğan, M. Et Al. (2013) . "A Customer Satisfaction Model Based on Fuzzy TOPSIS and SERVQUAL Methods." 5th International Conference on Applied Operational Research - ICAOR'13, , Lisbon, Portugal, pp.74-83.

@conferencepaper{conferencepaper, author={Melike Erdoğan Et Al. }, title={A Customer Satisfaction Model Based on Fuzzy TOPSIS and SERVQUAL Methods}, congress name={5th International Conference on Applied Operational Research - ICAOR'13,}, city={Lisbon}, country={Portugal}, year={2013}, pages={74-83} }