AYBET, G. The Tools and Concepts of the Scale of Conflict Management. 2003. In Before Emergency , Universidad Deusto, Bilbo, Bizkaia, 55-67.

AYBET, G., (2003). The Tools and Concepts of the Scale of Conflict Management. Before Emergency (pp.55-67), Bilbo, Bizkaia: Universidad Deusto.

AYBET, Gülnur. "The Tools and Concepts of the Scale of Conflict Management." In Before Emergency , 55-67. Bilbo, Bizkaia: Universidad Deusto, 2003

AYBET, Gülnur. "The Tools and Concepts of the Scale of Conflict Management." Before Emergency , Universidad Deusto, 2003, pp.55-67.

AYBET, G. (2003) "The Tools and Concepts of the Scale of Conflict Management", Before Emergency . Bilbo, Bizkaia: Universidad Deusto.

@bookchapter{bookchapter, author ={Gülnur AYBET}, chaptertitle={The Tools and Concepts of the Scale of Conflict Management}, booktitle={ Before Emergency}, publisher={Universidad Deusto}, city={Bilbo, Bizkaia},year={2003} }