Service Quality Evaluation of International Logistics Company: An Empirical Case Using QFD Approach

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Copy For Citation

Teng Huang S., BULUT E., Duru O.

International Journal of Logistics and Trade, vol.10, no.3, pp.31-54, 2012 (Peer-Reviewed Journal)

• Publication Type: Article / Article
• Volume: 10 Issue: 3
• Publication Date: 2012
• Journal Name: International Journal of Logistics and Trade
• Page Numbers: pp.31-54
• Yıldız Technical University Affiliated: Yes