Determining the most important criteria to evaluate Humanitarian Relief Supply Chain (HRSC)
performance is aimed in this study. For this purpose, Supply Chain Operations Reference (SCOR) model
is adapted to HRSC. A trapezoidal type-2 fuzzy Analytic Hierarchy Process (T2F-AHP) methodology is
proposed to evaluate the criteria influencing the performance of the HRSC, and also evaluate different
Non-Governmental Organizations’ performances operating in Turkey as a real case study. Results of this
methodology is aimed to be used by both governmental and non-governmental organizations to improve
their HRSC strategies. Lastly, results are discussed with sensitivity analysis to demonstrate the feasibility
and applicability of the proposed methodology.