One of the most noticeable adverse effects of the global Covid-19 pandemic has been seen on education, among other dynamics of daily life. Universities are continuing their education with online tools under the pandemic measures. Art and design departments that foster studio practice over seminars are the most affected by the online methods. Tukana Virtual Campus, a conceptual design model that we developed under TÜBİTAK SOBAG 1001 Scientific and Technological Research Support Program, aims to allow students and educational staff to carry out many practices and activities present in a physical campus online; besides synchronic education. In this article, we presented the results of the quantitative (five-point Likert Scale-survey) and qualitative (Semi- structured interviews) research. The key findings are; the deficiencies and problems faced by students and educators in the pandemic period compared to face-to-face education and their effects on the education process were determined. In line with the findings, an iterative process of developing ideas about how to help resolve the encountered problems and deficiencies in an online system was carried out, creating a conceptual design model.