The Usage of Fuzzy MCDM Methods for Empowering Human-Centric Digital Transformation: A Bibliometric Analysis

Onar S. C., Kahraman C., ÇEBİ S., Öztayşi B.

7th International Conference on Intelligent and Fuzzy Systems, INFUS 2025, İstanbul, Türkiye, 29 - 31 Temmuz 2025, cilt.1528 LNNS, ss.839-845, (Tam Metin Bildiri) identifier

  • Yayın Türü: Bildiri / Tam Metin Bildiri
  • Cilt numarası: 1528 LNNS
  • Doi Numarası: 10.1007/978-3-031-97985-9_93
  • Basıldığı Şehir: İstanbul
  • Basıldığı Ülke: Türkiye
  • Sayfa Sayıları: ss.839-845
  • Anahtar Kelimeler: Fuzzy AHP, Fuzzy DEMATEL, Fuzzy MCDM, Fuzzy TOPSIS, Human Centric, Literature Review
  • Yıldız Teknik Üniversitesi Adresli: Evet

Özet

In this study, a bibliometric analysis of the use of fuzzy multi-criteria decision-making (MCDM) methods in human-centric digital transformation is conducted. In order to support responsible technological transformation with values like sustainability, transparency, and fairness, a systematic decision-making framework is necessary. The fuzzy MCDM techniques offer effective tools since they are able to deal with uncertainty and human judgement in complex decision-making problems. In this study we analyzed the usage areas of these methods in the literature by using Scopus database. The results indicate a growing interest in this field. Fuzzy AHP, TOPSIS, and DEMATEL are the most frequently applied methods, often used with extensions of fuzzy sets. Human centricity and sustainability concepts are often considered together.