THE MEASUREMENT OF SERVICE QUALITY WITH SERVQUAL FOR DIFFERENT DOMESTIC AIRLINE FIRMS IN TURKEY


AYDIN K., YILDIRIM S.

Serbian Journal of Management, vol.7, no.2, pp.219-230, 2012 (ESCI)

  • Publication Type: Article / Article
  • Volume: 7 Issue: 2
  • Publication Date: 2012
  • Journal Name: Serbian Journal of Management
  • Journal Indexes: Emerging Sources Citation Index (ESCI), Scopus, ABI/INFORM, Business Source Elite, Business Source Premier, Directory of Open Access Journals
  • Page Numbers: pp.219-230
  • Yıldız Technical University Affiliated: Yes