Knowledge sharing barriers in software development teams: a multiple case study in Turkey

Akgun A. E., KESKİN H., Ayar H., Okunakol Z.

KYBERNETES, vol.46, no.4, pp.603-620, 2017 (SCI-Expanded) identifier identifier

  • Publication Type: Article / Article
  • Volume: 46 Issue: 4
  • Publication Date: 2017
  • Doi Number: 10.1108/k-04-2016-0081
  • Journal Name: KYBERNETES
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Page Numbers: pp.603-620
  • Keywords: Project teams, Customer satisfaction, Knowledge management, Knowledge sharing, Software development, PSYCHOLOGICAL OWNERSHIP, PROJECT SUCCESS, INFORMATION, MANAGEMENT, LEADERSHIP, BEHAVIOR, QUALITY, MODEL
  • Yıldız Technical University Affiliated: Yes


Purpose - Changing customer demands, needs and desires; emerging technologies; and increasing competition among firms force software development teams to develop and then implement new software projects to satisfy their customers and become more competitive in their marketplace. In this respect, knowledge sharing is critical for project success. However, although knowledge sharing among team members has been investigated by many researchers, knowledge sharing barriers among people have rarely been addressed in project teams in general and software development teams in particular. Thus, the purpose of this study is to investigate knowledge sharing barriers in the software development team context and develop solutions that can overcome these barriers.