Akademik Veri Yönetim Sistemi
IO2015-XVII Congress of APDIO, Porto, Portekiz, 7 - 09 Eylül 2015, ss.45-46
This paper presents the results of an
exploratory study carried out to learn about the use and impact of Information
and Communication Technologies (ICT) on Small and Medium Sized Enterprises
(SMEs) in Istanbul, Turkey. Survey was conducted for the SMEs in the heavily
industrialized area of Turkey. Data on the aspects of ICT was collected
from 500 SMEs which are operating in the manufacturing sector but different
industry groups through a survey instrument.
The survey questions were designed to
evaluate the specific characteristics of SMEs by taking account of technology and
management competence, product/service of the company, research and development
management, information and communication technology issues. The study
investigates determined main topics about Information and Communication
Technologies; ICT infrastructure, software used, driver for ICT investment,
perceptions about business benefits of ICT, barriers for the adoption of ICT, existence
of experienced experts in the field of information technology, average annual
ICT budget and outsourcing trends of SMEs. The different aspects of ICT were
determined to assess enterprises by statistical analysis. This paper
investigates how the influence of organizational and environmental
preconditions on Information and Communication Technologies varies in SMEs.
The study searches diversity in the use of
ICT across different industry groups. The paper provides a background to
previous research on technology competence in SMEs to evaluate enterprises
statistically by correlation analysis. The case study examines five hundred SMEs
in different industry groups by the critical questions and, therefore, there is
no limitations to claim the generalization of the findings for the study.
Keywords: Decision support system, Technology competency, Information and communication technologies (ICT), SMEs