The Ecological Delivery Paradox in the Programmatic Advertising System Under Predictive Marketing
Systems, cilt.13, sa.12, 2025 (SSCI, Scopus)
- Yayın Türü: Makale / Tam Makale
- Cilt numarası: 13 Sayı: 12
- Basım Tarihi: 2025
- Doi Numarası: 10.3390/systems13121059
- Dergi Adı: Systems
- Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus, Compendex, Directory of Open Access Journals
- Anahtar Kelimeler: carbon-aware bidding, data-driven marketing, ecological delivery paradox, greenwashing, marketing systems theory, programmatic advertising, reflexive thematic analysis, transparency, trust in advertising
- Açık Arşiv Koleksiyonu: AVESİS Açık Erişim Koleksiyonu
- Yıldız Teknik Üniversitesi Adresli: Evet
Özet
Data-driven marketing analytics has advanced targeting and optimization, yet its underlying infrastructure now functions as a complex sociotechnical system with overlooked ecological costs. This study conceptualizes programmatic advertising through a systems lens. It introduces the Ecological Delivery Paradox, a structural incongruity where environmentally friendly advertising messages are transmitted via energy-intensive delivery pipelines. Using an interpretivist–abductive design, we conducted 38 in-depth interviews with consumers and professionals, which were analyzed using reflexive thematic analysis in MAXQDA. Results show that awareness of hidden delivery costs emerges through a concretization threshold and crystallizes into metaphors such as “clean message, dirty conduit,” which trigger differentiated cognitive–affective pathways. These pathways shape trust trajectories across four profiles: cliff erosion, slow seep, suspended risk, and resilient cores. System-level moderators, including rationalization buffers, efficiency beliefs, and the visibility of low-data alternatives, determine outcomes. The findings extend marketing systems theory by reframing greenwashing as message–infrastructure misalignment and by integrating delivery congruence into advertising trust models. We propose a data-driven control architecture that aligns predictive analytics with ecological proportionality through mechanisms such as lightweight creatives, carbon-aware bidding coefficients, frequency–data quotas, and ad-level transparency labels. This systemic approach advances legitimacy, audience trust, and sustainability as joint objectives in programmatic advertising.