The 4th International Fuzzy Systems Symposium Scientific Programme, İstanbul, Turkey, 5 - 06 November 2015, pp.389-394
Abstract— Technology and management competence
determines capabilities of firms to compete in the sector and has
a critical importance for the innovative researches and
development of the companies.
In this study, a fuzzy multi-criteria decision making model is
proposed to evaluate the performances of manufacturing
companies in Istanbul, Turkey. A hierarchical performance
evaluation model is structured based on the six main
competency dimensions that are selected by expert evaluation
and based on literature review. Small and medium-sized
enterprises (SMEs) are analyzed and evaluated with respect to
technology evaluation surveys in which processes management,
products, information and communication technology,
marketing strategy, innovation and entrepreneurial activities
and research and developments (R&D) issues are investigated.
Fuzzy analytic hierarchy process (FAHP) method is used to
determine the weights of the criteria. These criteria weights and
responses of survey analysis (data) related with the company
are input to the VIKOR method to rank the companies.