Technology Competency Evaluation Of Small And Medium-Sized Enterprises in the Turkish Manufacturing Sector By A Multi Criteria Decision Making Approach

Bölükbaş U., Güneri A. F.

The 4th International Fuzzy Systems Symposium Scientific Programme, İstanbul, Turkey, 5 - 06 November 2015, pp.389-394

  • Publication Type: Conference Paper / Full Text
  • City: İstanbul
  • Country: Turkey
  • Page Numbers: pp.389-394
  • Yıldız Technical University Affiliated: Yes


Abstract— Technology and management competence

determines capabilities of firms to compete in the sector and has

a critical importance for the innovative researches and

development of the companies.

In this study, a fuzzy multi-criteria decision making model is

proposed to evaluate the performances of manufacturing

companies in Istanbul, Turkey. A hierarchical performance

evaluation model is structured based on the six main

competency dimensions that are selected by expert evaluation

and based on literature review. Small and medium-sized

enterprises (SMEs) are analyzed and evaluated with respect to

technology evaluation surveys in which processes management,

products, information and communication technology,

marketing strategy, innovation and entrepreneurial activities

and research and developments (R&D) issues are investigated.

Fuzzy analytic hierarchy process (FAHP) method is used to

determine the weights of the criteria. These criteria weights and

responses of survey analysis (data) related with the company

are input to the VIKOR method to rank the companies.