Organizational compassion: a conceptual extension and scale development


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AKGÜN A. E., KESKİN H., Etlioğlu Başaran H. T.

Current Psychology, vol.44, no.5, pp.3787-3810, 2025 (SSCI, Scopus) identifier identifier

  • Publication Type: Article / Article
  • Volume: 44 Issue: 5
  • Publication Date: 2025
  • Doi Number: 10.1007/s12144-025-07442-6
  • Journal Name: Current Psychology
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus, IBZ Online, BIOSIS, Psycinfo
  • Page Numbers: pp.3787-3810
  • Keywords: Compassion, Organizational capacity, Organizational compassion capacity, Scale development
  • Open Archive Collection: AVESIS Open Access Collection
  • Yıldız Technical University Affiliated: Yes

Abstract

While the concept of compassion has been extensively explored at the individual level, this study takes a new approach by examining the compassion of organizations and, more specifically, the compassion capacity of organizations from an organizational culture perspective. This study develops a unique organizational compassion capacity scale through four field studies using an exploratory sequential mixed-methods research design. The findings unveil that organizational compassion capacity is a multi-dimensional construct with five dimensions: noticing, feeling, responding, collective action, and resource usage-related culture. This study further discusses the theoretical and practical implications of the findings.