Team learning in IT implementation projects: Antecedents and consequences

Akgun A. E., Lynn G. S., Keskin H., Dogan D.

INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, vol.34, no.1, pp.37-47, 2014 (SSCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 34 Issue: 1
  • Publication Date: 2014
  • Doi Number: 10.1016/j.ijinfomgt.2013.09.007
  • Journal Name: INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus
  • Page Numbers: pp.37-47
  • Keywords: Team learning, Process innovation, IT implementation, Project teams, STRUCTURAL EQUATION MODELS, PRODUCT DEVELOPMENT, INFORMATION-TECHNOLOGY, KNOWLEDGE MANAGEMENT, PROCESS INNOVATIONS, PERFORMANCE, BUSINESS, SUPPORT, SUCCESS, METAANALYSIS
  • Yıldız Technical University Affiliated: Yes

Abstract

This study investigates the antecedents and consequences of team learning, which is composed of information acquisition, dissemination, and implementation, in information technology (IT) implementation projects. By investigating 129 IT implementation project teams, we found that (I) information acquisition and information dissemination have a positive impact on project outcomes, such as speed-to-users, lower implementation cost, and operational effectiveness, and (2) team behavior and enabler variables, such as teamwork, team communication, interpersonal trust between team members, team commitment, and senior manager support, positively influence team learning. We also found that team anxiety moderates the relationship between team learning and project outcomes. (C) 2013 Elsevier Ltd. All rights reserved.