Team learning in IT implementation projects: Antecedents and consequences

Akgun A. E., Lynn G. S., Keskin H., Dogan D.

INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, cilt.34, sa.1, ss.37-47, 2014 (SSCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 34 Sayı: 1
  • Basım Tarihi: 2014
  • Doi Numarası: 10.1016/j.ijinfomgt.2013.09.007
  • Dergi Adı: INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus
  • Sayfa Sayıları: ss.37-47
  • Anahtar Kelimeler: Team learning, Process innovation, IT implementation, Project teams, STRUCTURAL EQUATION MODELS, PRODUCT DEVELOPMENT, INFORMATION-TECHNOLOGY, KNOWLEDGE MANAGEMENT, PROCESS INNOVATIONS, PERFORMANCE, BUSINESS, SUPPORT, SUCCESS, METAANALYSIS
  • Yıldız Teknik Üniversitesi Adresli: Evet

Özet

This study investigates the antecedents and consequences of team learning, which is composed of information acquisition, dissemination, and implementation, in information technology (IT) implementation projects. By investigating 129 IT implementation project teams, we found that (I) information acquisition and information dissemination have a positive impact on project outcomes, such as speed-to-users, lower implementation cost, and operational effectiveness, and (2) team behavior and enabler variables, such as teamwork, team communication, interpersonal trust between team members, team commitment, and senior manager support, positively influence team learning. We also found that team anxiety moderates the relationship between team learning and project outcomes. (C) 2013 Elsevier Ltd. All rights reserved.