Akademik Veri Yönetim Sistemi
International Conference on Mathematics and Mathematics Education (ICMME-2024), Nevşehir, Türkiye, 3 - 05 Ekim 2024, ss.223-224
With their versatility
and convenience, video calling and conferencing applications have increased
significantly in recent years and have become an integral part of modern life. These
platforms have evolved into indispensable tools for various purposes, from
personal interactions with distant friends and family to professional conditions,
like collaborative work sessions and business negotiations.
The COVID-19 pandemic,
which took the world by storm in late 2019, introduced unprecedented disruption
to daily life, compelling governments to enforce strict measures such as
lockdowns and curfews to curb the spread of the virus. As a result, the remote
working culture, previously a minority practice in a few industries, quickly
achieved general acceptability across various sectors. Companies and
organizations were forced to adapt to this new reality, seeking digital
solutions that would allow them to continue their operations while adhering to
social distancing guidelines. In this context, video communication platforms
emerged as a critical tool, enabling individuals and teams to maintain contact
and collaborate effectively despite the physical barriers imposed by the
pandemic. However, the surge in demand for these platforms also brought to
light the varying levels of performance and reliability among different video
communication tools. While some platforms excelled in delivering high-quality
video and audio experiences, others struggled to keep up with the increasing
user demands. The differences in features, user interfaces, and overall user
experience led to the need for a comprehensive evaluation of these platforms to
determine which ones indeed met the needs of their users.
This study seeks to
undertake a detailed evaluation of various video communication platforms using
a decision analysis tool. The methodology employed in this analysis is based on
fuzzy sets, a mathematical approach that is particularly efficient in uncertainty
and imprecision results from subjective opinions and preferences. A panel of
experts was consulted to conduct this evaluation, each providing ratings for
the selected video communication platforms based on a linguistic measurement
system. Initially collected verbally, these ratings were then processed using
fuzzy sets to translate the subjective assessments into objective data. This
transformation from qualitative to quantitative analysis enables a more
structured and rigorous comparison of the platforms, identifying strengths and
weaknesses across different criteria.
Conclusively, the results of this analysis will provide valuable insights into which platforms are best suited to meet the diverse needs of users, whether for personal, educational, or professional use. It demonstrates the practical application of fuzzy sets in decision analysis, offering a model that can be applied to other areas of technology assessment.