A quality evaluation model for the design quality of online shopping websites

Cebi S.

Electronic Commerce Research and Applications, vol.12, no.2, pp.124-135, 2013 (Journal Indexed in SCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 12 Issue: 2
  • Publication Date: 2013
  • Doi Number: 10.1016/j.elerap.2012.12.001
  • Title of Journal : Electronic Commerce Research and Applications
  • Page Numbers: pp.124-135
  • Keywords: Choquet integral, DEMATEL, Design characteristics, Fuzzy sets, Website design, Quality, WEB SITES, CUSTOMER SATISFACTION, SERVICE QUALITY, DEMATEL, CHOQUET, AHP, CRITERIA, SUCCESS, SYSTEM, IMPACT