A new evaluation model for service quality of health care systems based on AHP and information axiom

Aktas A., Cebi S., Temiz I.

Journal of Intelligent and Fuzzy Systems, vol.28, no.3, pp.1009-1021, 2015 (SCI-Expanded, Scopus)

  • Publication Type: Article / Article
  • Volume: 28 Issue: 3
  • Publication Date: 2015
  • Doi Number: 10.3233/ifs-141385
  • Journal Name: Journal of Intelligent and Fuzzy Systems
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Page Numbers: pp.1009-1021
  • Keywords: AHP, decision making, information axiom, service quality, MULTICRITERIA DECISION-MAKING, MULTIPLE-CRITERIA, FUZZY AHP, PATIENT SATISFACTION, PERFORMANCE, SELECTION, TOPSIS, MCDM, HOSPITALS, DESIGN
  • Yıldız Technical University Affiliated: No