A new evaluation model for service quality of health care systems based on AHP and information axiom


Aktas A., Cebi S. , Temiz I.

Journal of Intelligent and Fuzzy Systems, vol.28, no.3, pp.1009-1021, 2015 (Journal Indexed in SCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 28 Issue: 3
  • Publication Date: 2015
  • Doi Number: 10.3233/ifs-141385
  • Title of Journal : Journal of Intelligent and Fuzzy Systems
  • Page Numbers: pp.1009-1021
  • Keywords: AHP, decision making, information axiom, service quality, MULTICRITERIA DECISION-MAKING, MULTIPLE-CRITERIA, FUZZY AHP, PATIENT SATISFACTION, PERFORMANCE, SELECTION, TOPSIS, MCDM, HOSPITALS, DESIGN