Under the lens of ads: Digital surveillance and pre-roll advertising avoidance dynamics


Sağlam M. H., Kırçova İ.

Business and Management Studies: An International Journal, cilt.12, sa.4, ss.1083-1105, 2024 (Hakemli Dergi)

Özet

Abstract  Programmatic   advertising   operates   within   a   surveillance   framework   that   monitors   consumer   behaviour and generates personalised content to deliver more targeted advertisements to audiences. While  this  framework  analyses  large-scale  data  from  users  and  has  the  potential  to  enhance  the  relevance of advertisements, it can also negatively impact the user experience. This study examines the factors influencing avoidance behaviours towards pre-roll video advertisements by analysing the relationships  between  perceived  marketing  surveillance,  ad  clutter,  skippable  ad  irritation,  and  perceived  autonomy.  For  this  purpose,  data  collected  from  547  participants  were  analysed  using structural  equation  modelling  (SEM).  The  study's  findings  show  that  increasing  the  relevance  of  advertisements  mitigates  surveillance-induced  negative  attitudes  and  reduces  viewers'  tendency  to  avoid skippable ads. The results underscore the importance of granting viewers greater autonomy to improve  the  user  experience  and  minimise  ad  avoidance.  Furthermore,  the  study  highlights  the  necessity  of  developing  more  balanced  and  ethical  advertising  strategies  that  enhance  consumers'  sense of control and alleviate the intrusive effects of programmatic advertising's surveillance nature.