Churn Propensity Model for Customers Who Made a Complaint in Retail Banking

Kılıç Depren S.

European Journal of Business and Social Sciences, vol.6, no.11, pp.48-61, 2018 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 6 Issue: 11
  • Publication Date: 2018
  • Journal Name: European Journal of Business and Social Sciences
  • Journal Indexes: Business Source Elite
  • Page Numbers: pp.48-61
  • Yıldız Technical University Affiliated: Yes