Developing a QFD Methodology to Increase Customer Satisfaction in Public Transport Companies

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DEVECİ M. , Canıtez F., ÇETİN DEMİREL N.

ICENS International Conference on Engineering and Natural Science, Sarajevo, Bosnia And Herzegovina, 24 May 2016

• Publication Type: Conference Paper / Full Text
• City: Sarajevo
• Country: Bosnia And Herzegovina