Developing a QFD Methodology to Increase Customer Satisfaction in Public Transport Companies


DEVECİ M., Canıtez F., ÇETİN DEMİREL N.

ICENS International Conference on Engineering and Natural Science, Sarajevo, Bosnia And Herzegovina, 24 May 2016

  • Publication Type: Conference Paper / Full Text
  • City: Sarajevo
  • Country: Bosnia And Herzegovina
  • Yıldız Technical University Affiliated: Yes