Developing a QFD Methodology to Increase Customer Satisfaction in Public Transport Companies


DEVECİ M. , Canıtez F., ÇETİN DEMİREL N.

ICENS International Conference on Engineering and Natural Science, Sarajevo, Bosnia And Herzegovina, 24 May 2016

  • Publication Type: Conference Paper / Full Text
  • City: Sarajevo
  • Country: Bosnia And Herzegovina