Developing a QFD Methodology to Increase Customer Satisfaction in Public Transport Companies

DEVECİ M., Canıtez F., ÇETİN DEMİREL N.

ICENS International Conference on Engineering and Natural Science, Sarajevo, Bosnia And Herzegovina, 24 May 2016, (Full Text)

• Publication Type: Conference Paper / Full Text
• City: Sarajevo
• Country: Bosnia And Herzegovina
• Yıldız Technical University Affiliated: Yes