Customer Relationship Management in Banking Sector and A Model Design for Banking Performance Enhancement


ÖNÜT S., ERDEM İ., HOŞVER B.

in: Unifying Themes in Complex Systems IV, A.A. Minai and Y. Bar-Yam , Editor, Springer-Verlag , Berlin, pp.370-378, 2008

  • Publication Type: Book Chapter / Chapter Vocational Book
  • Publication Date: 2008
  • Publisher: Springer-Verlag
  • City: Berlin
  • Page Numbers: pp.370-378
  • Editors: A.A. Minai and Y. Bar-Yam , Editor
  • Yıldız Technical University Affiliated: Yes