An approach based on TRIZ methodology and SERVQUAL scale to improve the quality of health-care service: A case study

ALTUNTAŞ S., Yener E.

EGE ACADEMIC REVIEW, 2012 (TRDizin)

• Publication Type: Article / Article
• Publication Date: 2012
• Journal Name: EGE ACADEMIC REVIEW
• Journal Indexes: TR DİZİN (ULAKBİM)
• Yıldız Technical University Affiliated: No