International Journal of Business and Social Science , cilt.5, sa.9, ss.119-131, 2015 (Hakemli Dergi)
There are many researches investigating the relationships among the concept of perceived external prestige,
organizational identification, in-role performance and extra role performance in the literature. Unlike the
previous researches, we aim to delineate the concept of organizational identity complexity at the root of social
identity complexity at organizational level. In addition, this paper is purposed to explore mediating role of
organizational identity complexity on the relationship between perceived external prestige and in-role/ extra role
performance. It is also investigated differences in perceived external prestige, organizational identity complexity
and in-role/ extra-role performance in terms of the employees’ occupation and institutions which they work for.
Hence, we focused on outsourcing labors that have multiple organizational identities to illuminate the
complexity/congruence for organizational identity. So present research was conducted on 230 blue-collar
outsourcing labors working for two public university campuses in Istanbul. As a result, the findings indicate that
outsourcing labors represent congruence not complexity in organizational identity. Moreover, implications show
that organizational identity complexity/congruence partially mediates the relationship between perceived external
prestige and in-role /extra-role performance. The evidence from the research indicates that there is significant
difference in employees’ perception of external prestige based upon their occupation and there are significant
differences in employees’ complexity/congruence for organizational identity based upon employees’ occupations
and institutions.